Etiquette

Please arrive at the salon a minimum of 5 minutes prior to your treatment time. Late arrival may limit your treatment time. Loose, dark clothing should be worn for all Spray Tanning, and thongs or sandals are required for Pedicure treatments.

  

Gift Vouchers

Our Gift Vouchers are valid for six months from the date of purchase, and are redeemable on treatment services and products. Package Gift Vouchers can only be used for the stated package, or redeemed for a dollar amount. Discounts are not available, and a limit of one Gift Voucher to be used per transaction.

  

Health Considerations

Please advise our staff at the time of booking of any major health concerns, as some treatments may not be suitable for you.

  

Cancellation Fee

We require a minimum of 24 hours notice, from the original treatment time, to change or cancel an appointment. Without sufficient notice you may be required, via phone, to supply credit card details where 50% of the treatment value will be charged if the allocated time cannot be filled. Additionally you may be asked to pay a deposit to secure an appointment with a duration of 60 minutes or longer, during our peak times.

  

Refund Policy

Please choose your products carefully as we do not refund or exchange, except where the product is faulty or has caused a contra-indication.

  

Public Holidays & Trading Hours

Please note we are closed on all Victorian Public Holidays. We have extended trading hours during December, and are closed from December 25th, and re-open the first Monday in January of each New Year.

 

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